Hex Talent and Development Ltd

Privacy Policy

HEX Talent And Development Limited (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) describes how we process your personal data when you use our services.

Your privacy is very important to us. Please take the time to thoroughly read our Policy as it contains important details about who we are, how we collect, keep, use, and share your personal information, amongst other things. It also outlines your rights regarding your personal data and how to get in touch with us or the appropriate regulatory authority if you have concerns.

We collect, use and are responsible for certain personal data about you. When we do so we are subject to data protection laws of the UK, such as the Privacy and Electronic Communications Regulations, the Data Protection Act 2018, and the UK General Data Protection Regulation (UKGDPR) (Data Protection Laws).

Who we are

HEX Talent and Development Limited is registered in England and Wales (company number 14400160), with

its registered office at 167–169 Great Portland Street, London, W1W 5PF.

For the purposes of data protection law, we are the data controller.

Scope of this policy

This Policy applies to individuals who:

Visit our website;
Enquire about, contract for, or participate in any HEX services;
Attend HEX‑run sessions, programmes, events, or workshops (in‑person or virtual);
Take part in assessments, diagnostics, research, or surveys delivered by HEX; or
Interact with us in a professional capacity (for example as a client, participant, supplier, or partner).

How your personal data is collected

We collect your personal data in the following ways:

a) Information you provide directly

You may provide personal data to us when you:

Contact us about our services;
Enter into a contract with us (as an individual or via your employer);
Register for programmes, events, workshops, or communications;
Participate in coaching, consulting, facilitation, or development activities;
Complete assessments, diagnostics, surveys, or feedback tools; or
Correspond with us by email or other means.

b) Information from third parties

We may receive personal data from third parties, including:

Your employer or sponsoring organisation;
Referrers or professional contacts;
Publicly available sources such as LinkedIn, Companies House, or search engines; and
Service providers who support delivery of our services (for example, assessment platforms).

c) Website usage

When you visit our website, we collect limited technical information such as anonymised usage statistics. This information does not identify you personally.

Personal data we collect about you

The personal data we collect depends on the nature of your interaction with HEX, but may include:

Name, job title, organisation, and contact details;
Contractual and billing information;
Professional background information (such as role history, experience, CVs, or biographies);
Information shared during programmes, workshops, coaching, consulting, or facilitation activities;
Outputs from assessments, diagnostics, surveys, or feedback tools;
Communications with us; and
Any other information you choose to provide that is relevant to delivery of our services.

The content and depth of information collected varies by service. Participation beyond basic contact information is voluntary unless required for delivery of the specific service.

Session, programme, and engagement content

Depending on the service provided, we may process information arising from:

Individual or group coaching sessions;
Team or organisational development work;
Leadership programmes, workshops, or offsites;
Consulting, advisory, or facilitation engagements; and
Assessments, diagnostics, or research activity.

We do not routinely record sessions or create written reports unless this is agreed in advance. Where notes, outputs, or reports are produced, these are stored securely and only shared in line with contractual terms and confidentiality obligations.

Psychometrics, diagnostics, and assessments

HEX may offer or use psychometric tools, diagnostics, surveys, or assessment instruments as part of certain services. Participation is voluntary unless explicitly agreed as part of the service.

Results are treated as confidential and used only for the purposes agreed with you or the sponsoring organisation.

Special category data

Data protection law provides additional protection for certain types of personal data, including information relating to health, ethnicity, beliefs, or sexual orientation.

We do not require special category data for most services. Where it is processed, this will only be:

With your explicit consent; or
Where otherwise permitted by data protection law.

You are never obliged to provide special category data.

How and why we use your personal data

We only use your personal data where we have a lawful basis to do so, including:

Performance of a contract;
Compliance with legal or regulatory obligations;
Legitimate interests (such as service delivery, quality assurance, and business administration); or
Consent, where required

The table below explains what we use your personal data for and why.

What we use your personal data for	Our legal basis
Delivering HEX services	To perform our contract with you
Managing client relationships and communications	Legitimate interests
Programme, event, and session administration	Contract
Assessments, diagnostics, and research	Contract / consent

Marketing

We will only send marketing communications where we have a lawful basis to do so. You can opt out at any time by contacting us at info@hex-development.com.

We do not sell or share personal data for third‑party marketing.

Who we share your personal data with

We may share personal data, where appropriate and subject to confidentiality obligations, with:

Your employer or sponsoring organisation, where this forms part of the agreed service;
Associates, employees, partners, or consultants delivering services on our behalf;
Service providers supporting delivery (such as IT, assessment, or video‑conferencing providers);
Professional advisers and auditors; and
Public authorities where required by law or to protect vital interests.

We only share what is necessary and ensure appropriate safeguards are in place.

Where your personal data is held

Personal data is stored securely by HEX and its approved service providers. Some providers may be located outside the UK. Where data is transferred internationally, we ensure appropriate legal safeguards are in place.

How long your personal data will be kept

We will not keep your personal data for longer than we need it for the purpose for which it is used. For example, we will be required to retain your personal data for as long as we provide services to you.

Different retention periods apply for different types of personal data. In determining these, we take into account our legal and regulatory requirements, such as our accounting obligations.

Your rights

You have rights under data protection law, including the right to access, correct, delete, restrict, or object to processing of your personal data, and to withdraw consent where applicable.

Requests can be made by contacting us using the details below.

Keeping your personal data secure

We use appropriate technical and organisational measures to protect personal data against loss, misuse, or unauthorised access. Access is limited to those with a legitimate business need.

How to complain

Please contact us if you have any queries or concerns about our use of your personal data (see below ‘How to contact us’). We hope we will be able to resolve any issues you may have.

You also have the right to lodge a complaint with the Information Commissioner, who may be contacted using the details at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.

How to contact us

You can contact us by emailing info@hex-development.com if you have any questions about this Policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.